Privacy Policy

Information you provide

Lead forms may collect contact details, location, tax problem type, estimated tax debt, notices, and message content. This information may be used to respond to requests, route leads with permission, improve the site, prevent misuse, and maintain necessary business records.

Resource downloads, Tax University registration, professional profile claims, and DIY assistant requests may collect the information needed to provide the requested checklist, account access, case summary, or follow-up. Public forms should not be used to submit Social Security numbers, full bank account numbers, IRS account passwords, or confidential tax documents.

Advertising, analytics, and cookies

This site uses analytics and advertising services, including Google Analytics, Google AdSense, Vercel Analytics, and Microsoft Clarity. These providers may use cookies, IP addresses, device information, page activity, web beacons, and similar technologies to measure site use, prevent fraud, limit repeated advertising, and show or assess advertisements.

Google and its advertising partners may use cookies to serve and measure ads where permitted. Learn more about how Google uses information from sites that use its services. You can review Google's advertising controls through My Ad Center. Browser settings may also allow you to remove or block cookies.

Tax-problem selections, debt estimates, notice details, and information entered in lead or DIY-assistant forms are not provided to Google for personalized advertising. The site does not use those details to build advertising audiences or target ads based on a visitor's financial hardship.

Visitors in regions where consent is required may be shown a consent message before advertising cookies are used. Advertising choices do not affect access to public educational content.

Service providers and lead referrals

Information may be stored or processed by service providers used for hosting, analytics, email, lead handling, database storage, and security. Access is limited to site administration and approved operational needs.

When a form clearly states that information may be shared with a tax professional or tax resolution firm, the information may be used for that referral only after the visitor provides the requested consent. Advertising participation does not give an advertiser access to private lead or DIY-assistant information.

Your choices

Users may request access, correction, or deletion of information where legally and technically practical by using the site's contact page. Some records may be retained for security, fraud prevention, compliance, or legitimate business record purposes.